Sunlit wildflower meadow at golden hour symbolizing peace and renewal
Holistic Behavioral Health & Recovery

Restore your mind’s innate capacity to heal with compassionate, evidence-based care and dedicated clinical guidance.

New Age
Outpatient & PRP Care Telehealth & In-Person

Your mental wellness tells a complete story

When surface-level solutions fall short, whole-person care becomes your anchor. Our integrative behavioral health model blends evidence-based therapy, psychiatric rehabilitation, and community coordination to nurture lasting stability.

Serene sunlit portrait representing emotional clarity and holistic restoration
Emotional Regulation

Dialectical & mindfulness skills to build daily resilience and calm nervous-system responses.

CARF Accredited Trauma-Informed Care Youth & Adult PRP HIPAA-Compliant Telehealth Compassionate Outpatient Support Medicaid & MCOs Accepted
Why Work With Us

Unconventional depth for sustained healing

We listen beyond surface symptoms—pairing clinical rigor with genuine human warmth, psychiatric skill-building, and wrap-around social support so individuals and families thrive long after discharge.

Same-week intake assessments available

Compassionate guidance

We walk alongside every client with individualized 1:1 therapy, culturally responsive practitioners, and consistent community rehabilitation counselors.

Root-cause clarity

Gain clarity by addressing underlying drivers—unresolved trauma, co-occurring substance use, environmental stressors, and family dynamics—rather than isolated behaviors.

Evidence-based care

Our licensed LCSW-C, LCPC, and LCADC clinicians integrate CBT, DBT, EMDR, and Motivational Interviewing with measurable recovery milestones.

Core Clinical Programs

Integrated Behavioral Health Services

Individual • Family • Group

Outpatient Mental Health Therapy

Evidence-based counseling addressing anxiety, depression, complex trauma, grief, and major life transitions for children, adolescents, and adults.

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Youth & Adult Tracks

Psychiatric Rehabilitation Program (PRP)

Community- and home-based skill-building focused on emotional regulation, independent living, social fluency, and wellness self-management.

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Dual-Diagnosis Care

Substance Use Disorder (SUD) Counseling

Compassionate relapse prevention, outpatient recovery groups, and integrated dual-diagnosis treatment honoring every stage of recovery.

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Wrap-Around Support

Case Management & Care Coordination

Hands-on advocacy connecting clients and families to stable housing, primary medical care, IEP educational accommodations, and social benefits.

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Rapid Stabilization

Crisis Intervention & Stabilization Support

Urgent clinical de-escalation, collaborative safety planning, and seamless step-down outpatient continuity following acute behavioral episodes.

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HIPAA-Compliant Video

Telehealth Behavioral Services

Secure, encrypted virtual therapy and remote counseling sessions accessible from the comfort and privacy of your home across the state.

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Stories of Renewal

Voices from Our Community

“New Age Social Services gave our family hope when we felt overwhelmed. My son’s therapist and PRP counselor worked together with his school so seamlessly that we saw his confidence bloom within months.”
Elena M.
Parent of Youth PRP & Outpatient Client
Begin Your Healing Journey

Ready to take the first step—or refer someone in your care?

Our intake coordinators verify Medicaid, MCO, and commercial insurance benefits within 24 business hours and match every individual with a dedicated clinician.

About New Age Social Services

Healing rooted in dignity, clinical excellence, and community.

Founded to bridge the gap between traditional outpatient psychotherapy and practical day-to-day life support, New Age Social Services empowers youth, adults, and families to reclaim emotional stability and self-determination.

Warm, sunlit counseling environment at New Age Social Services
Our Philosophy

Treating the whole person—never just a diagnosis code.

Behavioral health recovery thrives when clinical therapy works hand in hand with housing security, family education, cultural humility, and community belonging. Our multidisciplinary teams collaborate weekly so clients never fall through systemic cracks.

Trauma-Informed

Every physical space and clinical interaction prioritizes psychological safety and choice.

Culturally Humble

Bilingual clinicians and affirming care for diverse families and LGBTQ+ youth.

94%
90-Day Client Retention
3,200+
Individuals & Families Served
3-Yr
CARF International Accreditation
48 hr
Average Intake Turnaround
Clinical Leadership

Guided by Experienced Clinicians

Dr. Amara Okafor
LCSW-C • Clinical Director

Dr. Amara Okafor, DSW

18+ years specializing in complex trauma recovery, family systems therapy, and community behavioral health integration.

Dr. Julian Vance
MD • Medical Director

Dr. Julian Vance, MD

Board-certified psychiatrist overseeing medication-assisted recovery, dual-diagnosis care, and holistic psychiatric consultations.

Elena Rostova
LCPC • CPRP Director

Maya Lin-Sorenson, LCPC

Leads our Youth & Adult Psychiatric Rehabilitation Program (PRP) and school-based emotional regulation partnerships.

Marcus Sterling
LCADC • SUD Program Lead

Marcus Sterling, LCADC

Certified addiction counselor championing harm-reduction, relapse prevention, and peer-supported recovery pathways.

Quality Standard

CARF Accredited

Awarded a Three-Year Accreditation by CARF International for Outpatient Treatment and Community Rehabilitation Services.

State Licensed

Behavioral Health Licensed

Fully licensed by the State Behavioral Health Administration (BHA) for Outpatient Mental Health Clinic (OMHC) & PRP.

Privacy & Ethics

HIPAA & 42 CFR Part 2

Strict federal confidentiality protections safeguarding all mental health and substance use disorder records.

Clinical Programs & Care Pathways

Evidence-based behavioral health tailored to every season of life.

Whether you are seeking individual therapy, structured Psychiatric Rehabilitation (PRP) for a child or adult, or dual-diagnosis recovery, our programs adapt to your goals.

01 • Individual, Family & Group

Outpatient Mental Health Therapy

Our Outpatient Mental Health Clinic (OMHC) offers confidential, compassionate psychotherapy for children (ages 5+), adolescents, adults, and families navigating anxiety, depression, PTSD, grief, and relational transitions.

Clinical Modalities CBT, DBT, EMDR Trauma Processing, Play Therapy, Solution-Focused & Family Systems Therapy.
Eligibility & Format Ages 5 through older adulthood • Weekly or biweekly 45–60 min in-person or telehealth sessions.

What to Expect

  • ✓ Comprehensive biopsychosocial intake assessment
  • ✓ Collaborative, person-centered treatment plan
  • ✓ Optional psychiatric medication evaluation
02 • Youth & Adult Community Support

Psychiatric Rehabilitation Program (PRP)

PRP extends healing beyond the therapy office into home, school, and community environments. Certified Rehabilitation Specialists partner with clients to build practical emotional regulation, social confidence, and independent living skills.

Youth PRP Focus (Ages 5–17) Self-regulation, peer conflict resolution, academic routines, and caregiver coaching.
Adult PRP Focus (18+) Wellness self-management, budgeting, vocational readiness, and community integration.

Program Eligibility

  • ✓ Active Medicaid coverage & qualifying mental health diagnosis
  • ✓ Referral from a licensed mental health clinician (we can assist)
  • ✓ Dedicated 1:1 field visits + therapeutic skill groups
03 • Recovery & Dual-Diagnosis

Substance Use Disorder (SUD) Counseling

Non-judgmental, trauma-informed addiction counseling designed for individuals navigating alcohol or substance use alongside co-occurring anxiety, depression, or trauma.

Recovery Tracks Level 1 Outpatient Counseling, Relapse Prevention Groups, Early Recovery Skills & Family Education.
Evidence-Based Approach Motivational Interviewing (MI), Cognitive Behavioral Relapse Prevention & MAT care coordination.

Recovery Support

  • ✓ Confidential 42 CFR Part 2 protected care
  • ✓ Integrated dual-diagnosis mental health support
  • ✓ Court-compliant & self-referred assessments
04 • Social Determinants & Navigation

Case Management & Care Coordination

Sustainable mental wellness requires stability in daily life. Our Targeted Case Managers advocate alongside clients and families to remove barriers across housing, healthcare, education, and benefits.

Resource Linkages Housing vouchers, SNAP/Medicaid enrollment, primary care & dental referrals, food pantries.
School & Legal Advocacy IEP/504 school team collaboration, vocational rehab, and reentry transition planning.

Coordinated Continuity

  • ✓ Single point of contact for complex family needs
  • ✓ Warm handoffs to community partner agencies
  • ✓ Bilingual English & Spanish navigation
05 • Rapid De-Escalation & Safety

Crisis Intervention & Stabilization Support

When acute emotional distress arises, rapid, compassionate response prevents unnecessary emergency department visits and restores calm through collaborative safety planning and post-discharge step-down care.

Immediate Support Same-day urgent clinical appointments for enrolled clients and hospital step-down referrals.
Safety Architecture Stanley-Brown Safety Planning, family crisis coaching, and mobile crisis coordination.

Experiencing an Immediate Crisis?

If you or a loved one are in immediate danger or emotional crisis, free 24/7 confidential support is available right now.

Call or Text 988 Lifeline
06 • Encrypted Virtual Wellness

Telehealth Behavioral Services

Receive the exact same high-touch clinical excellence from anywhere in the state via our browser-based, HIPAA-compliant telehealth platform—no complicated downloads required.

Flexible Scheduling Morning, afternoon, and select evening appointments tailored to work and school schedules.
Hybrid Continuity Seamlessly alternate between virtual sessions and serene in-clinic visits.

Telehealth Advantages

  • ✓ End-to-end encrypted HIPAA video rooms
  • ✓ Accessible on smartphone, tablet, or laptop
  • ✓ Covered equally by Medicaid & major insurers
Coverage & Accessibility

Accepted Insurances

We believe financial barriers should never stand in the way of behavioral healthcare. Our team verifies coverage prior to your first appointment.

✓ State Medicaid & MCOs
✓ Priority Partners
✓ Amerigroup / Wellpoint
✓ CareFirst BlueCross
✓ Aetna & Cigna
✓ Medicare & Sliding Scale
Common Questions

Frequently Asked Questions

Careers at New Age Social Services

Do your most meaningful clinical work in a culture that restores you too.

We invest deeply in clinician well-being—offering free board-approved LCSW-C & LCPC supervision, manageable caseloads, CEU stipends, and flexible hybrid schedules.

Licensure Growth

Free Clinical Supervision

Weekly individual and group supervision toward LCSW-C, LCPC, and LCADC credentials at zero cost.

Work-Life Rhythm

Hybrid Telehealth Flex

Balanced in-clinic and remote telehealth schedules with paid wellness and mental health recharge days.

Comprehensive Care

Medical, Dental & 401(k)

Full health benefits, 4% employer retirement match, and $1,200 annual continuing education stipend.

Collaborative Team

Dedicated Admin Support

Our intake and billing specialists handle insurance authorizations so you can focus on client healing.

Open Positions

Outpatient Clinical Full-Time • Hybrid (Clinic & Telehealth)

Licensed Clinical Social Worker (LCSW-C / LMSW)

Provide trauma-informed individual and family psychotherapy for youth and adults. Free LCSW-C supervision provided for LMSW candidates.

Outpatient Clinical Full-Time or Part-Time • Hybrid

Licensed Clinical Professional Counselor (LCPC / LGPC)

Deliver evidence-based CBT, DBT, and EMDR counseling with flexible scheduling and comprehensive administrative support.

PRP & Community Full-Time • Field & Community-Based

Youth & Adult Psychiatric Rehabilitation (PRP) Counselor

Coach youth and adult clients in emotional regulation, daily living skills, and community integration alongside licensed clinical supervisors.

SUD & Dual-Diagnosis Full-Time • On-Site / Hybrid

Certified Substance Use Disorder Counselor (LCADC / CSC-AD)

Facilitate outpatient recovery groups, relapse prevention planning, and dual-diagnosis individual counseling.

Case Management Full-Time • Bilingual English/Spanish Preferred

Behavioral Health Case Manager & Care Coordinator

Connect families to housing, medical, educational IEP, and social support resources with compassion and advocacy.

24/7

Immediate Crisis & Suicide Prevention Lifeline

Free, confidential support 24/7/365. Call or text 988, or text HOME to 741741 for the Crisis Text Line.

Client & Family Knowledge Hub

Wellness Guides, Intake Forms & Insurance Checklists

Access practical mental health educational guides, downloadable onboarding packets, and Medicaid/MCO verification checklists to prepare for care.

Client Intake Form • PDF

New Client Intake & Consent Packet

Complete demographics, HIPAA Notice of Privacy Practices, and Telehealth Informed Consent prior to your first session.

Insurance Checklist

Medicaid, MCO & Insurance Verification Checklist

Step-by-step guide to verifying behavioral health benefits, understanding zero-copay Medicaid coverage, and preparing your member ID.

Mental Health Guide

Grounding & Nervous System Regulation Toolkit

Clinician-authored somatic breathing exercises, 5-4-3-2-1 sensory grounding, and daily emotional check-in prompts.

Provider & School Form

PRP Medical Necessity & ROI Authorization Form

Release of Information (ROI) and Psychiatric Rehabilitation Program referral form for schools, pediatricians, and hospitals.

Family & Caregiver Guide

Supporting Youth Emotional Wellness at Home

Practical strategies for parents and caregivers navigating teen anxiety, school avoidance, and collaborative safety planning.

Safety & Crisis Card

Personal Safety Plan & Local Crisis Directory

Printable wallet-friendly safety plan template with 988 Lifeline, Mobile Crisis Team contacts, and personal coping anchors.

HIPAA-Conscious Intake Portal

Make a Behavioral Health Referral

Designed for healthcare providers, school counselors, social workers, and individuals or families seeking care. Intake coordinators respond within 1 business day.

Step 1 of 3: Referral Source 33% Complete
Connect With Us

We’re here to answer your questions with warmth and clarity.

Main Wellness Center

New Age Social Services

1420 Charles Street, Suite 300, Baltimore, MD 21201

Intake & Main Line (410) 555-0199 Fax: (410) 555-0188
Clinic Hours Mon–Fri: 8:30 AM – 7:00 PM Sat: 9:00 AM – 2:00 PM (Telehealth)
General & Intake Email intake@newagesocialservices.org
N CHARLES ST MOUNT VERNON AVE
1420 Charles Street, Suite 300
ADA Accessible • Free Client Garage Parking & Bus Line 51

Send Us a Message

Have a question about insurance coverage, clinical programs, or community partnerships? Write to us below.